Client onboarding command center
This Exact Client Onboarding Process Made Me $500k in 30 Days
Built for CareFlow Setter operators to turn a verbal yes into a clean client dashboard, signed agreement, paid invoice, welcome chat, onboarding call, kickoff call, and first delivery.
Presumptive close workflow
From yes to kickoff
Get the yes
Assume the client is moving forward and keep momentum alive.
Manual
Book onboarding call
Schedule it on the sales call, ideally within 24 to 72 hours.
Manual
Submit trigger form
Capture company, buyer, package, price, address, call time, and offer.
Manual
Send contract + invoice
Agreement and invoice go out immediately from the trigger form.
Auto
Create group chat + welcome message
Introduce the team, hype the result, confirm call, and link the form.
Auto
Check payment and send gift
After invoice paid, tag the client and notify the hamper supplier.
Auto
Wire all sub-accounts
SETTEROSCOCKPIT provisions the accounts and Claude Cowork connects dashboards, chats, recordings, assets, and operator access.
Auto
Run onboarding call
Set expectations, finish missing intake, reveal the dashboard, book kickoff.
Manual
First delivery + kickoff
Present strategy, reintroduce team, answer questions, and launch.
Manual
Client dashboard
Client-facing
Roadmap
Day 0Close, contract, invoice, group chat, welcome message.
Day 1-3Onboarding call, finish access, reveal dashboard.
Day 3-7Build first strategy, scripts, routing, calendar path.
KickoffPresent first-stage work, collect feedback, launch.
CareFlow Client Workspace
Island Glow Med Spa
Intake statusAwaiting final access
Primary offerNew patient consultation
CommunicationWhatsApp group + email summaries
Template shortcutOpen Weight Loss Assessment
Automation map
SETTEROSCOCKPIT + Claude Cowork handoff
SETTEROSCOCKPITTrigger formContractInvoicePayment follow-upSub-account provisioning
Claude CoworkClient dashboardGroup chatWelcome messageCall recording archiveSub-account wiring
OpsManual payment chaseOnboarding callFirst deliveryKickoff call
Sub-account wiring
SETTEROSCOCKPIT + Claude Cowork
Wire every client account before kickoff
Launch brief
Generated handoff
Submit the trigger form to generate the CareFlow launch brief.
Agenda
- Set expectations and realistic timeline.
- Finish onboarding form and access steps.
- Reveal the client dashboard.
- Confirm next steps.
- Book kickoff call.
Agenda
- Answer open questions first.
- Reintroduce delivery team.
- Present first-stage strategy.
- Collect feedback and approve launch.
WhatsApp-ready script
Welcome aboard. We are excited to help you turn more health and wellness inquiries into booked appointments. I have added the CareFlow team here so everyone knows who is helping with your launch. Your onboarding call is confirmed for tomorrow at 11:00 AM ET. Please complete the onboarding page before then so we can move faster.
Client assets
Open Existing Intake
Everything the dashboard should hold
RoadmapSimple timeline that prevents expectation drift.
Onboarding FormOffer, lead sources, competitors, assets, access, and rules.
File StorageGoogle Drive folder for logos, photos, scripts, screenshots, and exports.
Call RecordingsOnboarding, kickoff, reports, summaries, and action items.