Sales Manager
Runs daily huddles, reviews numbers, listens to calls or message threads, protects pricing, and confirms onboarding handoff after payment.
Sales manager playbook for the Fix It team.
Your job is to turn twenty reps into a disciplined sales force: train the pitch, track daily activity, protect the offer, approve clean payouts, and keep qualified clients moving into onboarding.
See Manager Override Salesperson Page Rep Application
Manager Structure
One manager, four pods, twenty reps.
The manager owns accountability. Reps own outreach. Pod captains help new reps improve faster without turning the whole team into chaos.
4 Pod Captains
Each captain supports five reps, helps with roleplay, collects daily numbers, and shares what is working in their niche.
20 Sales Reps
Each rep contacts local businesses, sends niche demos, follows up, closes approved offers, and keeps CRM notes current.
Manager Override
The manager earns by making the team better.
The override pays on qualified team sales when the sale is clean, documented, paid, and active.
| Package | Client Price | Rep Commission | Manager Override |
|---|---|---|---|
| Review AutomationEntry offer for reviews. | $297 per month | $150 upfront, plus $59.40/mo for 12 months | 5% = $14.85/mo while active |
| AI ReceptionistMissed-call recovery. | $497 per month | $250 upfront, plus $99.40/mo for 12 months | 5% = $24.85/mo while active |
| AI Front DeskFull setup. | $1,497 setup, then $497 per month after 30 days | $449.10 setup, plus $99.40/mo for 12 months | $74.85 setup, plus $24.85/mo while active |
Weekly Cadence
Manager rhythm that keeps the sales team moving.
Short, consistent management beats long meetings. The manager should correct the pitch while the reps are still active in the market.
Daily Huddle
15 minutes. Review yesterday’s contacts, conversations, demos sent, follow-ups, and closes.
Pipeline Check
Make sure every warm lead has owner name, niche, pain point, demo sent, next action, and follow-up date.
Roleplay
Twice per week, drill the first message, discovery questions, objection handling, and close.
Friday Review
Identify top-performing niche, best script variation, weak reps needing help, and next week’s focus.
Rep Scorecard
Track the numbers that predict sales.
Do not manage by feelings. Manage by the actions that create appointments and buyers.
Daily Activity
- 25 new contacts
- 5 real conversations
- 2 demo links sent
- 1 follow-up block completed
Pipeline Quality
- Correct niche page sent
- Pain point documented
- Decision maker identified
- Next follow-up date set
Close Readiness
- Offer matched to real pain
- No unapproved discount promised
- Checkout link sent
- Onboarding handoff ready
Payout Approval
Approve commissions only when the sale is clean.
This protects the company, the client, and the sales team from confusion.
Before Marking Commission Ready
- Payment is confirmed through the approved checkout link.
- CRM notes show which rep sourced and closed the client.
- The package, price, and recurring plan match the approved offer.
- The client has completed intake or has an onboarding appointment set.
Clawback And Protection
- Upfront commission can be reversed for refunds, disputes, or cancellations inside 30 days.
- Recurring commission only pays while the client is active and paying.
- No rep can promise guaranteed revenue, rankings, or appointment volume.
- Special pricing must be approved before the rep offers it.
Manager Script
What to say in the daily huddle.
Use the same language every day until the team becomes consistent.
Today we are focused on real conversations, not busy work. Each rep needs 25 new contacts, 5 real conversations, 2 niche demo links sent, and every warm lead needs a follow-up date. Do not promise discounts, rankings, revenue, or appointment volume. Sell the pain we solve: missed calls, weak reviews, and slow follow-up. At the end of the day, your CRM notes should show who you contacted, what pain they had, which demo you sent, and what happens next.